Get In Touch
If you have any inquiries or need assistance, please don't hesitate to contact us!
We are committed to responding within 20 hours on business days to ensure your concerns are addressed promptly.
Frequently Asked Question!
1. What payment methods are accepted?
• PayPal, Credit Card, Apple Pay, Google Pay
2. Will I have to pay taxes?
Each country has unique customs rules and policies. For details, please contact your local customs office. In rare cases, import duties or taxes may be charged, and customers are responsible for these fees.
3. Can I cancel or change my order?
To cancel or modify an order, please contact us within 24 hours of placing it. Once your order is in preparation for delivery, we cannot make changes or cancellations.
Our health teas are carefully crafted blends of herbs known for their health-promoting properties. Each blend targets specific wellness goals, such as liver detox, kidney support, lung health, weight management, and fresh breath. For example:
1. Liver & Kidney Tea helps detoxify and support the liver and kidneys.
2. Lung Detox Tea cleanses and supports respiratory function.
3. Slimming Herbal Tea aids in weight management.
4. Fresh Breath Tea naturally freshens breath and supports oral hygiene.
For optimal benefits, we recommend the following brewing instructions:
1. Use 1-2 teaspoons of tea per cup.
2. Pour boiling water over the tea and steep for 3-5 minutes.
3. Adjust the steeping time according to your taste preference. Longer steeping may enhance the flavor and potency of the tea.
For stronger results, you can steep the tea for up to 15 minutes or use a tea infuser to keep the herbs in the water for a longer period.
1. Does Galivora ship to my country?
We ship to most countries worldwide, except for those with specific restrictions:
• Brazil, Philippines, Indonesia, Cuba, Iran, Sudan, Syria
2. How much does shipping cost?
We provide free shipping to all countries available. You will receive a tracking code in your email when your order has been shipped out from one of our warehouses worldwide, depending on your location. You can track your order via our Order Tracker. (allow 1-2 business days for tracking information to appear).
3. How long will it take for my order to arrive?
Total delivery time = Processing time + Shipping time
(Excludes customs delays, weekends, holidays, and unforeseen events)
• Processing Time: 2-5 business days
• Standard Shipping: 3-15 business days
Note: Orders to South America and the Russian Federation may take longer, up to 1 month, due to customs and transportation.
4. What if my package doesn’t arrive?
If your package hasn’t arrived within 60 days of shipping, please contact us at [email protected]. We’ll send a replacement or issue a full refund.
Yes, all our teas are made from high-quality, organic ingredients. We source our herbs from trusted suppliers who adhere to organic farming practices. Our blends are free from artificial additives, preservatives, and fillers, ensuring you get the purest and most effective products.
While many of our teas are made from gentle, natural ingredients, some herbs may not be suitable for pregnant or breastfeeding women. We strongly recommend consulting with your healthcare provider before consuming any herbal teas during pregnancy or while breastfeeding.